… SANAYİ VE TİCARET A.Ş (Data Controller)
Under the Personal Data Protection Law (PDPL)
Customer Clarification Text Regarding the Processing of Personal Data
Dear Customer. ….. .’ aspect
Thank you very much for choosing us.
We attach importance to the processing and storage of all personal data of our customers in accordance with the law. As the Data Controller, we would like to inform you about the purposes of processing the personal data we collect about you, the collection methods, reasons and your rights regarding the processing, and the application procedures and principles.
Which Personal Data Do We Collect?
We collect the following personal data, such as offers, purchase requests, proforma invoices, invoices, return invoices, cargo information you receive from our workplace, through our website and other applications, through your written and verbal communications with us.
1. Your Identity Data: Name, surname, T.R. your identity information such as identity number, passport number, nationality, etc.
2. Your Contact Data: Your data that enables us to contact you, such as phone number, address, e-mail address,
3. Your Transactions: All your data (your information such as request for quotation, proforma invoice, payment, cargo, invoice content, etc.)
4. Your Physical Space Security Data: Your data in the security cameras located in the general areas of our company in order to protect your life and property safety (for more detailed information: …/PDP),
5. Your Data in Your Digital Transactions: If you use our internet during your visit to our company, your data such as your IP address information, internet access-exit times, your username and password given to you, the sites you visit, the cookie records we collect during your visit to our site.
For What Purposes Do We Process Your Personal Data?
We process the Personal Data we collect for the following purposes, depending on their nature:
1. To be able to carry out our activities, to determine your demands and expectations with the products and services offered to you, to offer products and services above your expectations,
2. To be able to address you correctly when presenting our products and services, to communicate with you directly, to receive your approvals on business-related issues such as correspondence, notification and firm orders regarding our products and services,
3. Execution of Marketing and Customer Relationship Management business processes,
4. Follow-up and evaluation of requests, suggestions and complaints received by us, Customer satisfaction management and within this scope, planning, statistics and satisfaction evaluation studies,
5. Carrying out quality evaluation and improvement studies in order to provide better and reliable products and services and to ensure sustainability,
6. Establishing and following visitor records in order to ensure the physical security of our company, the safety of life and property of our employees and our customers or visitors, and to control the entrances and exits to our company,
7. Exercising legal rights, using the information about your transaction history as evidence in case of dispute after you purchase a product from us,
8. E-invoice management,
9. Ensuring the protection of public safety,
10. Managing Occupational Health and Safety and Emergency processes,
11. Managing information security,
12. Compliance with legal regulations, provision of information requested by public institutions and organizations, fulfillment of reporting obligations,
13. In order to improve the digital platforms we offer for your use and to provide an efficient and personalized experience to platform users, obtaining statistics on the number, type, frequency of visits, behaviors, geographical locations and similar statistics of the users, offering personalized content, campaigns and advertisements according to the interests and needs of the platform users, using cookies for this purpose,
To Whom Do We Transfer Your Personal Data and For What Purpose?
In the presence of the above-mentioned legal reasons and in line with the stated purposes, your personal data we collect;
1. Our business partners who provide services to us in order to continue the business processes of our company,
2. Our third-party service providers (such as Private Security Firms) that provide in-house services,
3. Legally authorized public institutions (as per legislation such as the Tax Procedure Law, the Turkish Code of Obligations, the Law on Notification of Identity, the Regulation of Publications Made on the Internet and the Law on Fighting Against Crimes Committed Through These Publications),
4. Our service providers that we receive support from in the fields of domestic storage, information technology support (server, hosting, software, cloud computing, etc.), who process personal data on behalf of our company,
We transfer it on the condition that it complies with the provisions regulated under the PDPL.
What Methods and Legal Reasons Do We Collect Your Personal Data?
Your Personal Data,
1. With the request form you prepared when requesting an offer from our company, with the printed and electronic forms you will fill in accordance with our Quality Management System, or with your statements during the purchasing phase of our products,
2. Via our website or various social media accounts,
3. For the safety of our workplace, the name-surname, my entry and exit times, the name and surname information of the people who come to my visit, whose door is kept secure,
4. Through e-mail, telephone, short messages, printed and electronic forms that we can use within the scope of sales and marketing activities,
5. From your log records during your use of our company’s internet
6. Through closed circuit camera systems in our company
7. Provided that verbal, written or electronic media, we collect fully or partially automatic or non-automatic methods as part of any data recording system.
We process your personal data, which we collect in accordance with the above methods, based on one or more of the following legal reasons:
1. Having your express consent,
2. The provisions of the laws and regulations in force in the Republic of Turkey necessitate processing,
3. When you are unable to express your consent due to actual impossibility, it is compulsory for the protection of your person or someone else’s life or bodily integrity,
4. It is necessary for the performance of the contract we have concluded with you,
5. It is necessary to process your personal data in order to fulfill our legal obligations,
6. Your personal data has been made public by you,
7. Necessary for the exercise or protection of our legal or contractual rights as a company,
8. The processing of your personal data is necessary for our legitimate legitimate interests, provided that it does not harm your fundamental rights and freedoms.
We keep all your personal data we process in accordance with the periods required by the PDPL and other legislation, and in any case, by taking all necessary administrative and technical measures, as long as the above legitimate purposes are not eliminated.
Personal Data Owner’s Rights Considered Within the Scope of PDPL and Application Procedures and Principles
Your requests within the scope of Article 11 of the Law “regulating the rights of the data subject”, in accordance with the “Communiqué on the Procedures and Principles of Application to the Data Controller”, in writing to ……………………………….. or to …@hs01.kep.tr KEP or by e-mail using the ……………………… e-mail address.
